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I help impact-led enterprises scale and become financially sustainable through user-centered innovation. Β
Accelerate Strategic Outcomes
π Impact π Scale π Productivity π Viability π Collaboration
UserINNOV partnered with RNW Media and the Radio Nederland Training Center to deliver a revenue diversification strategy with user-centered innovation at the core, shifting from program-centricity to learner-centricity,Β reducing grant dependency by more than 50%, and sustaining and enhancing its impact on journalists and media makers worldwide.Β
In just 8-weeks, RNTC developed:
β Market-validated opportunities
β Learner-focused value propositions
β
Sustainable, diversified revenue model
β
Investment and execution roadmap
Read the Case Study here >>
RNTC Case Study.pdfI'm an innovation leader and international consultant with 18 years of experience as an entrepreneur and as a growth leader at companies like Microsoft and Salesforce, helping businesses innovate and grow through user-centered innovation.
Value Discovery
Uncover transformative innovation opportunities through deep stakeholder engagement.
Value Discovery is a collaborative workshop designed to uncover your organization's unique impact potential and sustainable revenue opportunities. Through systematic stakeholder research, I help your team identify and prioritize user needs, map key segments, and create evidence-based value hypotheses.
Key outcomes:
Understand your stakeholders' needs, challenges, and aspirations through structured research
Create value hypotheses focused on the most critical user needs and impact opportunities
Frame the right transformation opportunities rooted in both social impact and financial sustainability
Value Design
Transform insights into actionable innovation frameworks and scalable solutions.
Value Design is a collaborative sprint designed to structure and prioritize your transformation vision. I work together with your team to organize ideas into coherent frameworks, develop concepts addressing critical user needs, and create prototypes for testing.Β
Key outcomes:
Develop differentiated concepts that balance social impact with financial sustainability
Bring your teams together to redesign user journeys with a mission-aligned approach
Validate concepts with real users before full-scale development
Value Delivery
Convert innovative concepts into sustainable business models with measurable growth potential.Β
Value Delivery is a data and insight-driven review of your business model through a strategic and user-centric lens. I employ lean principles to test solutions with target audiences, validate willingness to pay, and refine channel and financial strategy.
Key outcomes:
Identify high-impact breakpoints and barriers limiting conversion, adoption and revenue generation
Develop and prioritize growth hypotheses that balance mission impact with financial sustainability
Design and deploy experiments to validate business models and measure both social and financial impact
Soumitra Bhat
Soumitra is a strategic innovation partner who helps impact-led organizations and social enterprises achieve scale and financial sustainability through user-centered approaches. Drawing from his experience as an innovation specialist at Microsoft and Salesforce, he brings a unique methodology that transforms mission-driven organizations from grant dependency to sustainable business models with diversified revenue streams.
At UserINNOV, he collaborates with purpose-driven leaders to uncover untapped market opportunities, design scalable solutions, and validate business models that balance social impact with financial viability. As a Prosci certified Change Manager, he focuses on the human side of transformation, ensuring that teams successfully navigate the journey from ideas to measurable outcomes.
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